Privacy Policy

1Data Controller

The controller responsible for the processing of your personal data is:

For questions about this Privacy Policy or the processing of your personal data, you can contact us using the details above.

2Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• first and last name;
• business email address;
• telephone number;
• company name;
• company website;
• job title or professional role;
• industry or business vertical;
• information about your company's lead requirements, sales process, marketing activity, or acquisition needs;
• information you voluntarily provide when contacting us or booking a meeting;
• correspondence and communications with us;
• appointment and meeting information;
• technical information such as IP address, browser type, device type, operating system, referring URL, and basic website usage information, where applicable.

We aim to collect only information that is reasonably necessary for the relevant purpose.

3Information You Provide When Booking a Call

If you book a meeting with Ravio Leads, we may ask for information such as your:

• name;
• work email;
• telephone number;
• company name;
• company website;
• industry;
• current or expected lead volume;
• other relevant information about your business needs.

This information is used to schedule the meeting, assess whether there may be a potential business fit, prepare for the call, communicate with you regarding the appointment, and follow up afterwards where appropriate.

4Information Obtained From Public or Business Sources

As part of our B2B business development activities, we may obtain professional information about individuals acting in a business capacity from sources such as:

• company websites;
• public business directories;
• professional networking platforms;
• publicly accessible databases;
• business intelligence and prospecting providers.

This may include your name, company, job title, professional email address, business telephone number, and other publicly available professional information.

Where required by applicable law, we will provide appropriate information about our processing when we first contact you or within the applicable statutory period.

5Purposes and Legal Bases for Processing

We may process personal data for the following purposes.

Responding to inquiries

We process information you provide when contacting us so that we can respond to your request.

Depending on the circumstances, the legal basis may be:

• taking steps at your request prior to entering into a contract; or
• our legitimate interest in responding to business inquiries.

Scheduling and managing meetings

We process information necessary to arrange and conduct calls or meetings with you.

The legal basis may be:

• taking steps prior to entering into a contract; or
• our legitimate interest in managing business communications and prospective client relationships.

Providing our services

Where you become a client or business partner, we process data necessary to perform our contractual obligations and manage our commercial relationship.

The legal basis is the performance of a contract and, where relevant, compliance with legal obligations.

Business development

Where permitted by applicable law, we may process professional contact information for B2B prospecting, partnership development, or communication with companies that may reasonably have an interest in our services.

Where legitimate interest is relied upon, our legitimate interest is developing and growing our business and establishing commercial relationships.

Any electronic marketing communication is subject to applicable electronic communications and direct-marketing laws in addition to the GDPR.

Legal and administrative purposes

We may process information where necessary to:

• maintain business records;
• comply with tax, accounting, or legal obligations;
• protect our legal rights;
• prevent fraud or misuse;
• establish, exercise, or defend legal claims.

The legal basis may be compliance with a legal obligation or our legitimate interests.

6How We Use Personal Data

We may use personal data to:

• answer questions and inquiries;
• schedule and manage calls;
• assess whether our services may be suitable for your company;
• prepare for sales or partnership conversations;
• provide and improve our services;
• maintain client and prospect records;
• communicate about existing or potential commercial relationships;
• administer our website;
• maintain the security of our systems;
• fulfil accounting, tax, regulatory, and legal obligations.

We do not sell personal data collected through our corporate website.

7Service Providers

We may use third-party service providers to operate our business.

These may include providers of:

• email and cloud productivity services;
• calendar and appointment booking systems;
• hosting and website infrastructure;
• CRM systems;
• analytics services;
• communications tools;
• prospecting and data enrichment services;
• automation and workflow software.

At the time of publication, these may include services such as:

• Google Workspace;
• Google Calendar / Google Meet;
• Cloudflare.

Additional providers may be introduced as our operations evolve.

Where a third party acts as our processor, we seek to use providers offering appropriate data protection safeguards.

8International Data Transfers

Some of our service providers may process information outside Slovakia or outside the European Economic Area.

Where personal data is transferred internationally, we rely on an appropriate transfer mechanism where required, such as:

• an adequacy decision;
• Standard Contractual Clauses;
• another lawful transfer mechanism recognised under applicable data protection law.

9Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods depend on the nature of the information and our relationship with you.

For example:

• inquiry and prospect information may be retained while a potential commercial relationship remains relevant;
• meeting and correspondence records may be retained for reasonable business follow-up;
• client records may be retained for the duration of the business relationship and afterwards where required for accounting, tax, contractual, or legal purposes.

We periodically review whether information remains necessary and may delete or anonymise information that is no longer required.

10Your Data Protection Rights

Where the GDPR applies, you may have rights including:

• the right to be informed about processing;
• the right to access your personal data;
• the right to correct inaccurate or incomplete information;
• the right to request erasure in appropriate circumstances;
• the right to restrict processing;
• the right to object to certain processing;
• the right to data portability where applicable;
• rights relating to certain automated decision-making;
• the right to withdraw consent where processing is based on consent.

You may exercise applicable rights by contacting:

ivan@ravioleads.com

11Right to Object to Direct Marketing

Where we process personal data for direct marketing purposes, you may object to such processing at any time.

If you receive a marketing communication from us and do not wish to receive further communications, you may use the unsubscribe mechanism provided, where applicable, or contact us at:

ivan@ravioleads.com

12Complaints

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.

For individuals in Slovakia, the relevant authority is the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky).

You may also contact us first at ivan@ravioleads.com, and we will attempt to address your concern.

13Security

We use reasonable technical and organisational safeguards designed to protect personal data from:

• unauthorised access;
• accidental loss;
• alteration;
• disclosure;
• misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for the website to function.

If we introduce analytics, advertising, tracking, or other non-essential technologies, we may provide additional cookie information and, where required by applicable law, request consent before activating them.

15External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy information provided by those services.

16Children

Our services are intended for businesses and business professionals.

Our website and services are not directed at children, and we do not knowingly seek to collect personal information from children through this corporate website.

17Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The current version will be published at:

ravioleads.com/privacy

The “Last updated” date at the top of this page indicates when the policy was most recently revised.

18Contact

For privacy-related requests or questions: